If you require a quote as part of your tender application to supply our product where it has been specified by a designer or architect, email [email protected] including as much detail as possible. At times the specifications lack technical detail. It is important for us to work out the requirements…
FAQ Category: General information
How do you provide shipping calculations?
We will ship to just about any location and our checkout system will quote for almost all cart items. The system may fail however if your cart has a large number of heavy items. Most of the time errors occur due to incomplete or inaccurate billing and/or shipping address details entered…
Do you provide product installation and data downloads?
We supply downloads of installation instructions for most of our products. These are available when selecting Installation Sheets tab on the product page. Globes, hardware and complete fittings also have a downloads for basic data sheet above product description.
How do I know if an item is in stock?
We try to keep our stock levels on our website as accurate as we can. When you click in to view a product you will see if it is currently in stock. With globes it will show you the number we have in stock, everything else will tell you if…
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