All orders are placed online via our webshop. Products can be added to your shopping cart. Once your order is complete you can ‘Proceed to Checkout’ where you will create an account with us. At the checkout you can choose your delivery and payment method. We accept the following payment…
Archives: FAQs
Do you provide wholesale/trade prices?
Edison Light Globes is a web-based manufacturer/retailer. We do offer a trade discount to reseller customers. The following industries qualify. Architects Interior and Lighting Designers Retailers Electrical wholesalers. To apply for a trade discount you must register an online account with us and place all orders via our on-line…
Bathroom Lighting Requirements
We all know that water and electricity doesn’t mix. When your hands are wet for example, you have a far greater risk of shock. So how do you design good lighting and power into you bathroom? Here are a few things to consider before you get going on your project.…
How can I get a pro forma invoice or quote?
We have made it easy to generate an invoice for quoting purposes without actually proceeding with the order. The easiest way for you to do this is to go directly to the web site, register for an account, (the My Account tab in the top menu will allow you to…
Quotes for commercial tendering
If you require a quote as part of your tender application to supply our product where it has been specified by a designer or architect, email [email protected] including as much detail as possible. At times the specifications lack technical detail. It is important for us to work out the requirements…
How do you provide shipping calculations?
We will ship to just about any location and our checkout system will quote for almost all cart items. The system may fail however if your cart has a large number of heavy items. Most of the time errors occur due to incomplete or inaccurate billing and/or shipping address details entered…
Do you provide product installation and data downloads?
We supply downloads of installation instructions for most of our products. These are available when selecting Installation Sheets tab on the product page. Globes, hardware and complete fittings also have a downloads for basic data sheet above product description.
How do I know if an item is in stock?
We try to keep our stock levels on our website as accurate as we can. When you click in to view a product you will see if it is currently in stock. With globes it will show you the number we have in stock, everything else will tell you if…
Custom Plumbing Pipe Lighting Design
If you have an idea for a plumbing pipe light that you’d like us to build then we are here to help. Plumbing pipe is a very versatile material to use, but there are limitations. It may be that you want to extend or subtract from one of our existing…
Custom lighting design
Whilst we do not advertise custom designed lighting, we do have a large range of components that allows us to fashion a large variety of customised pendants. In most cases we will need accurate drawings or we will create accurate drawings prior to any quote and build. We are best…
IP ratings for outdoors and wet areas
When an electrical component is waterproof or weather proof there is normally a range of water resistant quality described by an IP Rating. It is quite a complex rating system and the rating should be applied by an electrical contractor who knows the application required and can determine the IP…
Difference between 24 volt low voltage & 230 volt party lighting festoons?
Our 24 Volt low voltage kits can be used as permanent fixtures indoors and outdoors. When string lights are required in a commercial environment or for permanent external use, we would recommend that this system is implemented. When the string lights are used in close proximity to people, the 24…
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